At checkout there are two shipping options: economy shipping on orders of 2 bags and greater and standard shipping available on all bag orders. Once an order is fulfilled, standard shipments will arrive within 2 to 3 business days. Orders shipped via economy will take 3 to 7 business days to arrive.
Once an order is shipped, you will receive a tracking number. Please use that tracking number to check when your order is anticipated to arrive.
Please email support@pacpacsnacks.com, and we will try to handle your issue as promptly as possible. If the order has been shipped out already, we will not be able to change or cancel your order.
Once the order has been shipped, you will receive an email confirmation. That email will contain a tracking number, which you can use to track your package.
If the package has been marked as delivered, but you don't see it, please contact support@pacpacsnacks.com and we will help you resolve the issue.
The expiration date is printed on the back panel of the outer packaging. Both Peach & Chia Konjac Chews and Matcha Konjac Chews have a shelf life of one year.
Each bag contains 16 packets of Konjac Chews and each packet is 17.5 grams. The total weight of each bag is 280 grams, which is nearly 10 ounces. For comparison, many gummy bags in retail are between 100 and 150 grams. Hence, are bags are fairly large.
Yes, our products are vegan. For a full list of ingredients used, check out the Products page.
Yes, our products are gluten-free. For a full list of ingredients used, check out the Products page.
Most jelly snacks are loaded with added sugar. However, we use beet sugar instead of high-fructose corn syrup to make our jellies, and each serving is 4 grams of sugar. In addition, many jelly snacks are not vegan, but our Konjac Chews are.